Frequently Asked Questions
Find answers to common questions about our services, facilities, doctors and billing.
Can’t find what you need? Call us 24×7 on +91 73374 49300
Appointments & Access
You can book by calling +91 73374 49300 (available 24×7) or by clicking ‘Make an Appointment’ on our website. Our reception team will confirm your slot and send you a reminder.
Yes, walk-ins are welcome. However, booking in advance ensures you see your preferred specialist at a convenient time and minimises waiting time.
Our OPD is open Monday to Saturday. Emergency care is available 24×7, 365 days a year. Please call +91 73374 49300 for specific department timings.
Yes. When booking, simply mention your preferred specialist and we will schedule your appointment accordingly, subject to availability.
Hospital Facilities & Services
We offer 24 specialities including Gynaecology & Obstetrics, Paediatrics & NICU, Cardiology, Neurology, Orthopaedics, Urology, Gastroenterology, Pulmonology, Dermatology, ENT, Psychiatry, Physiotherapy, Radiology and Critical Care.
Yes. We have a Surgical ICU for critically ill patients and a NICU for newborns requiring specialised care, both staffed by trained specialists and nurses around the clock.
Yes. Pragnya Hospital holds NABH accreditation, awarded by the Quality Council of India. It certifies that we meet national standards for patient safety and quality of care.
Yes. We have CT Scan, Endoscopy, Laparoscopy, Radiology and a clinical laboratory on-site.
Emergency & Critical Care
Yes. Our Emergency Department is operational 24 hours a day, 7 days a week, 365 days a year for medical, surgical, obstetric and paediatric emergencies.
Call our emergency line immediately: +91 73374 49300. Time is critical — do not drive the patient yourself if it is avoidable.
Please call +91 73374 49300 for ambulance availability and coordination for emergencies in the Medchal and Hyderabad North area.
Maternity & Women's Health
Yes. Our obstetric team actively supports and encourages normal vaginal delivery wherever it is clinically safe, with a dedicated labour room available 24×7.
We offer complete antenatal care: ultrasound scans at every trimester, blood tests, nutritional counselling, high-risk pregnancy monitoring and fetal medicine services.
Yes. Our NICU is co-located with the maternity unit and newborns requiring specialised care are transferred directly from the delivery room to NICU without delay.
Billing & Insurance
Yes. We work with health insurance providers and TPA networks. Please call +91 73374 49300 or visit our billing desk with your insurance card to verify coverage.
Yes. Our billing team can provide an estimated cost for planned procedures and admissions. Actual costs may vary depending on your treatment course.
Cashless admission is available for patients with eligible insurance policies. Please contact our billing desk 24–48 hours before a planned admission to initiate pre-authorisation.
Paediatrics & Child Health
We see patients from birth — including premature newborns in our NICU — through adolescence.
Yes. We follow the Indian Academy of Paediatrics (IAP) immunisation schedule and offer all recommended childhood vaccines.
For infants under 3 months, any fever above 38°C requires immediate evaluation — please come to our Emergency Department. For older children, call us if fever persists beyond 48 hours.